Chris Swenson · Operations leader & software developer

I lead warehouse operations at Amazon, and I build the software they run on.

I'm Chris Swenson, an Area Manager at Amazon with a B.S. in Computer Science. I lead a 120–150 associate sort operation and build the internal browser tools my team depends on: dashboards, compliance monitors, and prediction engines now used network-wide by 1,250+ people. Every project below has a working demo you can try yourself.

Featured projects

Three internal tools built on the warehouse floor, each with a live in-browser demo (interactive recreations with synthetic data). Earlier work — a game AI, a Stardew Valley mod, and an open-source status platform — is on the projects page.

JSUserscriptData viz

Inbound Operations Dashboard

Consolidates three warehouse systems into one real-time view, then predicts which physical lane every package on an inbound trailer will land in, before unloading starts.

11+ managers · 1,000+ stranded packages caught

JSUserscriptOps

Time-On-Task Dashboard

Turns a read-only productivity report into an actionable dashboard with priority flags and a minute-by-minute activity timeline per employee.

1,250+ users · ~600 labor hrs/mo recovered

JSUserscriptCompliance

Training Compliance Checker

Cross-references live labor assignments against training transcripts to flag anyone working a process without the required certification, in one click.

705+ users · 28 processes monitored per report

Experience

Sep 2025 – Present · Amazon, SMF5 Sort Center

Area Manager (L4)

Shift POC for the front-half night sort: 120–150 associates across inbound, sortation, problem solve, and outbound. Raised First Pass Yield +14.8% (~65% baseline → consistent 80s, 90% single-sort high). Delivered the site's highest-ever sortable volume record (67.5K units) while 30+ associates under headcount. Built and piloted the Inbound Operations Dashboard.

Feb 2023 – Aug 2024 & Oct 2024 – Sep 2025 · Amazon

Learning Trainer (L3)

Supervised 30+ Learning Ambassadors; onboarded 1,000+ new associates. Built JavaScript browser tools surfacing real-time training compliance ahead of delayed official metrics, adopted by 705+ users across multiple sites. Led hazardous-waste compliance and a waste-diversion program (70,000+ lbs diverted).

Aug 2024 – Oct 2024 · Amazon

Process Assistant (L3)

Balanced building labor in real time. Built the Time-On-Task enhancement script that recovered roughly 600 labor hours per month, later adopted network-wide by 1,250+ users.

Sep 2020 – Oct 2023 · Havalo

Software Developer (part-time)

Full-stack development for education software: JavaScript/jQuery/Handlebars front end, Java REST API, MySQL. Full-coverage unit and integration tests. Shipped a custom PowerSchool integration plugin scoped directly with the client.

Sep 2019 – Feb 2023 · Amazon

Fulfillment Associate → Learning Ambassador

Trained and coached hundreds of associates; performed trailer docking/releasing and PIT operation. Progressed into the trainer and developer track.

Skills

Software

JavaScript · TypeScript · Java · SQL · HTML/CSS
React · Node.js · jQuery · Handlebars · REST APIs
MySQL · PostgreSQL · Git/GitHub · Docker · Tampermonkey/userscripts · unit & integration testing

Operations

Labor planning · process improvement · root cause analysis · KPI ownership · team leadership · Excel (advanced) · QuickSight · PowerQuery · Agile/SOW scoping